At OfficeAutoStore.com, we strive to make your purchasing experience smooth and transparent. This page explains everything you need to know about billing, payment options, and invoicing.
Payment Methods We Accept
We support multiple secure payment options to suit your convenience:
– Credit and Debit Cards (Visa, MasterCard, American Express)
– Net Banking from major Indian banks
– Unified Payments Interface (UPI)
– Cash on Delivery (available in select locations)
Billing Process
– Upon completing your order, you will receive an order confirmation email summarizing your purchase.
– An official invoice will be generated and emailed to you once the payment is successfully processed.
– All invoices include detailed breakdowns of product costs, applicable taxes, and shipping or handling charges (if any).
Invoice Requests and Corrections
– You can request a copy of your invoice anytime by contacting support@officeautostore.com.
– If you notice any discrepancy or error in your invoice, please reach out to us promptly for correction.
Taxes and Compliance
– Prices displayed on our website include applicable Goods and Services Tax (GST) as per Indian tax laws.
– For bulk or corporate orders, we can provide GST-compliant invoices and help with tax-related documentation as required.
Payment Security
– Your payment details are protected using industry-standard encryption and secure payment gateways.
– We never store your full payment credentials on our servers, ensuring your sensitive information remains private.
Failed or Delayed Payments
– In case of payment failure, you will be notified via email with steps to retry.
– Orders are processed only after successful payment receipt.
Refunds and Adjustments
– Refunds are processed according to our Returns & Exchange Policy and credited back to the original payment method within 7-10 business days.
– Any billing adjustments due to promotions or discounts are reflected prior to invoicing.